1. Introduction

PixelEvolve AB ("we," "our," or "us") operates the SmartLang application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

Information from Shopify

When you install our app, we access the following data from your Shopify store:

Store information (name, domain, email, locale settings)
Product data (titles, descriptions, SEO metadata)
Collection data (titles and descriptions)
Navigation menus
Metaobjects and custom content
Theme content

Information You Provide

Glossary terms and brand names you configure
Translation preferences and settings
Support communications

Usage Information

Translation history and statistics
Feature usage patterns
Error logs for troubleshooting

Billing Information

Payment processing is handled entirely by Shopify. We do not store credit card numbers or payment details.

3. How We Use Your Information

We use the collected information to:

Provide AI-powered translation services
Store translations for syncing to your Shopify store
Protect your brand terms from translation
Improve our translation quality and app features
Provide customer support
Manage your subscription through Shopify's billing system

4. Third-Party Services

We use the following third-party services:

OpenAI: For AI translation processing. Your content is sent to OpenAI's API for translation. We do not share personally identifiable information with OpenAI. OpenAI's privacy policy applies to this processing.
Shopify: As our platform provider for authentication and billing. Shopify's privacy policy applies to data stored on their platform.

Infrastructure Providers

We use the following services to host and operate the App:

Fly.io: Application hosting
Neon: Database storage (PostgreSQL)
Upstash: Redis caching and job queues

All providers are selected for their security practices and compliance standards.

5. Data Retention

Active Accounts: We retain your data while your App subscription is active
Uninstallation: When you uninstall the App, we retain data for 30 days before deletion
Translations: Stored translations are deleted upon uninstallation
Logs: Error and usage logs are retained for 90 days

6. Data Security

We implement industry-standard security measures including:

All data transmission uses HTTPS/TLS encryption
Database access is restricted and encrypted
API keys and secrets are stored securely
Regular security updates and monitoring

7. Your Rights

You have the right to:

Access: Request a copy of your stored data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Export: Export your translation data
Object: Object to data processing

8. GDPR Compliance

For users in the European Economic Area (EEA):

We process data based on legitimate business interests and your consent
You may withdraw consent at any time by uninstalling the App
You have the right to lodge a complaint with your local data protection authority

9. Children's Privacy

SmartLang is designed for business use and is not intended for children under 16. We do not knowingly collect information from children.

10. Contact Us

For privacy-related inquiries, contact us at:

Email: [email protected]
Company: PixelEvolve AB
Org.nr: 559493-7418
Address: Smedjevägen 3 lgh 1101, Bromma, Stockholm, Sweden

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending an email notification for material changes.